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Making Sense of Your Water Bill | City of Cape Town

Water_Slide_water_v1The City of Cape Town’s Water and Sanitation Department has launched a new and improved website, loaded with useful information that may assist residents, learners, students, educators and visitors.

The City is confident that the use of interactive diagrams, video clips, posters and brochures to present information in a more user-friendly way will significantly improve the experience of those visiting the Water and Sanitation Department’s new website, making it easier to access information and to interpret it.

‘For instance, by visiting http://www.capetown.gov.za/en/Water residents will be able to access a detailed explanation about water tariffs and how we bill them for water usage, and how to apply for a water management device, or to be connected to the City’s water system. Selling your house? We list a few things to consider and we provide a brochure for new homeowners as well,’ says the City’s Mayoral Committee Member for Utility Services, Councillor Ernest Sonnenberg.

The website is loaded with useful information for those interested in water and the way in which the City manages this scarce resource, such as:

  • how to report faults
  • how to log account enquiries
  • how to prevent sewer blockages
  • how to apply for a plumber’s licence with the City
  • tips on saving water
  • latest dam levels and historic levels, dating back to 2011
  • educational material on the Cape Town water and sanitation system
  • details of important projects that the department is working on
  • ongoing commitments to enhancing services to residents in informal settlements
  • consumer information for residents and businesses
  • by-laws and tariffs policy
  • vacancies

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New Load Shedding Schedule

The new schedules below are designed around the days of the month and reflect Eskom’s decision to implement loadshedding nationally on a regular basis and over weekends. They replace the previous schedules, which were designed around days of the week and were applicable for occasional loadshedding during peak demand times.

Loadshedding stages depend on the extent of the shortage of generation capacity to meet the country’s electricity demand, with stage 1 being the least serious, and stage 3b being the most serious.

Loadshedding outages generally last for about 2,5 hours, with one area being affected at a time during stage 1 and four areas being affected at a time during stage 3b.

Click on image to download and print full pdf. 

Areas

Times

 

City of Cape Town is currently experiencing Stage 1 Load Shedding

The City of Cape Town is currently experiencing Stage 1 Load Shedding.

Precautions to avoid damage to appliances:

  • load-shedingHave backup batteries for fences and gates to ensure electric fencing and gates still work during a blackout. It is imperative that backup batteries are installed and maintained;
  • Install surge protectors which help to stop the massive sudden flow of energy into household appliances and electronics;
  • Unplug appliances: In the event that the power goes out, it is a good idea to unplug any appliance or electronic device that may be vulnerable to the power surges when the electricity comes back on.

To view load shedding map at any time save the following like to your bookmarks: Team Sectional Title

Protecting Your Apartment Over the Festive Period

Christmas is a busy time of year for everyone, but ensuring your apartment is properly protected against festive crime should be made a priority.

Christmas is a time when many of us are spending time away from home visiting family or travelling abroad. It is also a time when the home is full of valuable items such as gifts, food and wine. Because of this, Christmas traditionally sees a sharp increase in domestic burglary, with criminals targeting houses when they are at their most vulnerable.

To avoid being a victim of festive theft, take a look at these tips for protecting your home this Christmas.

While out shopping:

  • Try to avoid doing most of your shopping  in one trip as you may struggle to carry all your bags therefore you will be distracted, making it easier for a thief to steal from you.
  • Keep your handbag closed and hold all bags securely to make it more difficult for the pickpockets.  Keep mobile phones out of sight. Try not to keep too much cash and keep your cheque book and credit card separate.
  • Try not to go back to your car in the middle of the shopping trip to put gifts in the boot, thieves may be watching car parks for this opportunity.
  • Always ensure that Christmas shopping/gifts is placed in the boot of the car and out of sight. Check that  all windows and doors are shut and locked. 

Celebrations:

  • During the month of December we have many Christmas celebrations and social events to attend: remember pubs, restaurants and other venues are often crowded.
  • Don’t leave bags over the back of your chair where its easy for thieves to run off with them. Keep your bag zip closed and your wallet and mobile safely inside.
  • If you will not be driving to the place make prior arrangements as to how you will get home. Make sure someone knows where you are going and what time you will be back.
  • Avoid any potential distraction on the street and don’t get too drunk as you could become an easy target.

At home:

  • Try to avoid putting Christmas gifts under the tree until Christmas Eve!
  • If you go out in the evening make sure that some lights are left on to make it look like someone is home. However, do not leave your Christmas tree lights on when you are out of the house, as these are a frequently the cause of domestic fires
  • If you are going away for Christmas put an automatic timer on lights and ask a trusted friend to watch the house for you. Don’t forget to cancel newspaper .
  • After Christmas, when taking your rubbish out, make sure that the boxes of your Christmas gifts are not easily visible… burglars will be on the look out to see who received top of the range equipment, worth breaking-in for.

Getting Ready for the Holidays

Blog holiday 530x530So the end of the year is just around the bend and I’m sure you couldn’t be happier! There are those of you who will already have your end-of-year holiday planned to a tee. Then, of course, there are those who haven’t even had time to think about it. Either way, the holiday season is coming up and you’ve got to be ready. Whether you are traveling across an ocean, driving to somewhere amazing in South Africa, or even staying put at home, you’ll want to be ready no matter what.

Now to make sure you are ready for your incredible holiday, we’ve put together a helpful checklist to make sure your getaway trip doesn’t unexpectedly break down. Make sure you have the following before you hit the road:

  • House-sitter – Just one less thing to worry about.
  • Suntan lotion – For obvious reasons.
  • Your smile – So often overlooked but can make or break a vacation.
  • Phone charger – Or even better one for your car. You don’t want to lose connection with the world.
  • Cash for souvenirs – Be that cool friend, it’ll score you major points.
  • Your trusty camera – To capture all the amazing memories and moments along the way.
  • ID/Passport – Proof that you are a proud South African!
  • Entertainment – Like books, music, board games and more; it’s time to start chilling out your way.
  • Map/GPS – The sooner you get to your personal paradise, the better!
  • Emergency Numbers – Save the person to contact in an emergency under ICE (In Case of Emergency)